By becoming a Dijomaa member, you’ll have access to a wide range of high-quality supplements and health products at competitive prices. You’ll have the opportunity to earn rewards and bonuses. As a member, you’ll also receive exclusive discounts and offers, as well as updates on our latest products and promotions.
Yes, to become a member of Dijomaa Sdn Bhd, you must be at least 18 years of age and possess a valid Malaysian identification document, such as a MyKad or passport. You will also need to provide your personal information and agree to our terms and conditions.
No, according to the Direct Sales Act 1993, only individuals are allowed to register as direct sellers and join direct selling companies as members. Therefore, companies are not eligible to become members of Dijomaa Sdn Bhd.
If you wish to cancel your Dijomaa membership, simply contact our customer service team and they will assist you with the cancellation process. Please note that any rewards or bonuses earned through our referral program or other promotions may be forfeited upon cancellation of your membership. Additionally, any personal data you have provided to us will be handled in accordance with the requirements of Act 709 and its regulations, as well as our own data protection policy.
At Dijomaa, we understand that not everyone may be interested in becoming a member. However, we do offer a guest checkout option for those who prefer not to create an account. We do encourage you to consider becoming a member as it comes with perks such as lower prices and access to exclusive promotions. But ultimately, the choice is yours and we respect that.
For East Malaysia, it takes 3-7 working days to arrive. For West Malaysia, it takes 5-14 working days to arrive. Please note that delivery times may vary depending on location and external factors beyond our control.
At Dijomaa, we take great care in packing our products to minimize the risk of damage during transit. All items are wrapped with bubble wrap and packaged securely. However, in the rare event that your order arrives in less than satisfactory condition, please contact us immediately and we will do our best to make it right.
Yes, at Dijomaa Sdn Bhd, we take data protection seriously. We are registered under Section 15(1) of the Personal Data Protection Act 2010 (Act 709) and have been issued a registration certificate pursuant to Section 16(1)(a) of Act 709. This means we are subject to the provisions of Act 709 and the regulations made under the direct sales category. We ensure that all personal data of our members is handled in accordance with the requirements of Act 709 and its regulations.
We understand that sometimes things may not go as planned, and you may need to return or exchange a product. Our refund policy allows for a 90% refund of the actual price paid, while 10% is kept as administrative charges. The deadline for initiating a return or exchange is 14 days from the date of purchase. After 14 days, we will not be able to accept any returns or exchanges. Please note that any delivery charges incurred by the return of products shall be borne by the customer.
Yes, we require customers to provide proof of return through delivery, such as a tracking number or delivery receipt, to ensure that the returned products were sent out within 14 days from the date of purchase. This is to ensure that the products are returned in a timely manner and to avoid any disputes.
We provide various channels for you to contact us, including our customer service hotline at
+603-5888 9018, WhatsApp at +6011-5957 6367, email at info@dijomaa.com, and social media platforms such as Facebook, Instagram, and TikTok. For more efficient communication, we recommend reaching us through WhatsApp or phone call to receive immediate assistance from our customer service team.
